The Permanente Journal
Overview
Mobile website CME (Continuing Medical Education) certification for physicians. Each certification requires reading articles and taking quizzes. Upon successful completion, an email certificate is sent to the physician.
My Role
UI Design
Interaction Design
Sitemaps
Wireframes
User Flows
Design QA
The Challenge
The current website required manual tabulation of scores and issuance of completion certificates.
Project Goals
- Convert to mobile website so physicians can access via their phones
- Fully automate quiz scoring
- Automatically send certificates upon successful completion
The Process
Sitemaps
We did a thorough review of the old system to figure out the best way to make it mobile only. I created a sitemap for the user side to show all the screens and show how they relate to each other. A second sitemap was created for the administration to manage content and quizzes.
Admin
User
User Wireframes
With the sitemaps approved, I moved on to the wireframes. This is where I started to fine tune the screen structure and navigation.
Flowchart
With the final screen mockups for the user side created, I put together a flowchart to verify we had all the screens we needed.
Admin Wireframes
To accomplish the automated tabulation of scores, I created mockups for a simple admin system where the client could manage content and quizzes. Due to budget considerations, I created high-fidelity wireframes ready for development.
Scoring and Certificate
We created a system to score each quiz. Once all quizzes are completed, the final tabulation determines if it’s a pass or fail. A pass score allows the user to send the certificate to their email.
Certificate Sample
Results
The Permanente Journal officially launched the new mobile website in 2015. As of today, the system is still in use. The organization’s CME certification process has been successfully automated.
www.tpjcme.org/login